Knowledge Base

Welcome to the knowledge base for our (now) legacy tools.

Thats right, we've unleashed the beast...

Check out the NEW, web-based Extractor!

Visit the new Help Center here

If you want to continue to use our legacy tools, thats great! You can find loads of helpful articles and tutorials here.

Legacy API docs can be found here.

If you need more help or to ask a question, get yourself involved in the Facebook community!

NB The desktop app is no longer available for download.

Knowledge Base

  1. Start Here  

    1. Create your first data Extractor
    2. Configure your first multi-page Extractor
    3. Configure your first layered Extractor to get data a click away
    4. What is
    5. What is an API?
  2. Announcements 

    1. We're parking Authenticated APIs for now
  3. Common Questions & Answers 

    1. What is a GUID?
    2. Bulk Extract not returning all my data
    3. Why did my API fail to publish?
    4. Why does my Connector not paginate?
    5. How do I get data behind dropdown menus?
  4. Troubleshooting 

    1. Couldn't create an API
    2. Redirected page
    3. Infinite scroll without Prerender
    4. What should I do if I get the error message "Cannot contact" when starting up the app?
    5. When I crawl I am told that a number of pages were "disallowed by robots.txt." Is there any way around that?
  5. Advanced features 

    1. Chain API + Bulk Extract
  6. Technical Tutorials 

    1. Extractor to SQL Database
    2. Command-line Crawling
    3. Import your API straight into Drupal
  7. Create your first API 

    1. Create an Extractor
  8. Configure your API 

    1. Single URL
    2. Bulk Extract: get data from multiple pages
    3. Bulk Extract Tutorial
    4. Chain APIs: combine two APIs
    5. Chain APIs Tutorial
  9. Export your data 

    1. Export to Google Sheets
    2. Export to
    3. Simple API integration: using the REST API
    4. Export to an Data set
    5. How do I integrate with
  10. Advanced APIs 

    1. What is a Crawler?
    2. Create a Crawler - Extract data from an entire website
    3. What is a Connector?
    4. Create a Connector
  11. Training your API 

    1. Single vs multiple rows
    2. Rows - How to train rows
    3. Columns - How to train columns
    4. XPaths & Regex
    5. Extracting images through XPaths
  12. Intermediate Tutorials 

    1. Advanced Connector: URL Patterns
    2. Advanced features of the new workflow
    3. Bulk Extract Data with Google Sheets
    4. Advanced Connector: URL input
  13. FAQs 

    1. Can I paginate through results using an Extractor?
    2. Crawler FAQ
    3. Clearing the browser cache or cookies
    4. Maintenance and Downtime
    5. Best Practice in Web Crawling
  14. All articles 

    1. Are my Extractors and Connectors public or private?
    2. Unsubscribed from automated emails
    3. Webinar #5 - Tips and tricks
    4. Couldn't create an API
    5. Extractor to SQL Database
    81 articles 

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